FAQs

Why does it take so long?

We hand  make all of our wheels to the exact specifications of our customers order.  This process is not something we carry stock in house due to the overall variability of requests.  We do not carry inventory of pre-made wheels which allows us to be more reasonably priced compared to our competition.  Each order is hand made and requires us to use 1 additional partner to fully produce a single wheel.  We do not wish our customers to have a wheel that does not meet the highest standards and may take longer than the 5+ weeks needed to ensure you receive a quality product. 

I don't see parts for my car!

We have a couple of options depending on your needs and budget:

  • If you need any custom part made such as interior trim, exterior trim, diffusers, mirror caps, hood, trunk, etc. use our custom part infusion to get started and please be as detailed as possible!
  • If you need a custom wheel, use our custom wheel order form.

 

Do you use old or new wheels?

Both!  We have a core exchange policy which includes brand new wheels and used ones too.  While some would prefer a new wheel, we will tell you that the extensive modification we do is almost 95% new parts and materials.  It doesn't matter if the wheel is new or used!  You will never tell the difference and we inspect each wheel prior to modification.  If it's too worn or has center core hub issues we will throw it out!  
 

What are the issues that can delay a project?

Frankly, that question is enormous.  From resin cure cycles, sudden temperature drops, out of stock materials (and backorder), shipping issues or finishing issues in the paint booth.  While many projects go perfectly to plan some can be extra time consuming or delayed which is something we will communicate as needed.  We have created and delivered over 1500+ custom parts without fail in our history and we certainly do not plan to start.